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Delivery & Returns

Delivery Policy

Orders are dispatched as soon as possible and normally we aim to have an order sent within 24 hours during the working week. Unfortunately this may not be possible during busy periods but all orders where there is no need to query the customer should be sent within 48 hours during normal working days in England.

We will confirm dispatch by email to the email address provided within 24 hours of passing the order over to our mail delivery services. Delivery to Australia should take 5-7 days but please allow 15 working days for the delivery.

 

Returns Policy

We understand that buying on the web it's difficult to determine if what you are buying is perfect so we believe in having a very flexible and fair returns policy. Our policy is that if for any reason you are not happy with your purchase from us we will be happy to offer you an exchange or full refund. You have two months to make up your mind as long as the bibs are in a resellable condition. If there are any defects with any of the products from manufaturing you can return in a reasonable time for exchange or full refund 

You have up to two months to make up your mind, as long as the item is unused and has its original tags or original packaging. Please return the purchase, in its original packaging within 60 days. In the unlikely event that an item is defective in any way, please advise us within a reasonable time.

Please email us hello@funkygiraffe.com.au to advise us about the return and the address to send it to and once the item arrives we will send out replacements or refund the card you made the orginal payment on depending upon your instructions. 

This return policy does not affect your statutory rights in any way.

 

 

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